If you don’t feel comfortable talking to your lender directly, call a free housing counselor. They will call your lender for you.
Most common reasons why most people don’t call their lenders
(results from the Freddie Mac-Roper poll)
I believe my lender cannot help me – 28%
I can take care of my payment problems without help – 17%
I don’t have enough money to pay anyway – 7%
I am embarrassed – 6%
I am afraid – 5%
I don’t know who to call – 5%
Tips to staying on track:
- Be persistent
- Call early
- Call often
- Follow through
- Document every phone call
- Be timely
People you can call or visit for help:
- Consumer Credit Counseling Services: (800) 251-2227
- HUD Counseling: (800) 569-4287
- NeighborWorks: (888) 995-HOPE