Emergencies : In an Emergency

Emergencies happen. But whatever you do, try not to panic. When you stay calm, you make better decisions. And, if you took steps to prepare yourself for an emergency, staying calm will help you remember what to do.

Types of Emergencies 
Learn more about the different types of emergencies, because what you should do in an emergency really depends on what type of emergency it is.

General Emergency Responses
Get general information about what to do during an emergency, like evacuating or getting medical attention.

When should you call 911?
You should call 911 if you (or a loved one):

• are in immediate danger
• are seriously injured and need medical attention
• are in any other situation that needs immediate attention

When in doubt, call 911. It’s better to be on the safe side. Get tips on what you should say when you call 911.

If it’s not an emergency, but you would still like to contact the police, call 311. No matter where you are, 311 is the non-emergency police number.